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    • New connection service – single connections
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      The user can apply for new single connection.
    • New connection service – multiple connections
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      The user can apply for multiple connections by taking a written approval from Diam in case of buildings with more than one staircase, industrial sites, etc.
    • Change ownership / tenants registration – water connection
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      The user can change the owner of the account 
    • Relocation of the existing water meter
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

       The beneficiary who wants to change the meter location for whatever reasons should submit a request to transfer the meter, and attaching the ID card in case that you are the owner, and if you are a tenant you must submit a signed letter from the owner.
    • Meter replacement – stopped meter
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      The user can request changing the broken meter.
    • Illegal water connection
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      The user can report any illegal water connection.
    • Request for water service re-connection
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      If the service is stopped for any reason, the user can request a reconnection with the same procedures of a new connection.
    • Water service disconnection request
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      The user can request to stop the service to whatever reasons
    • Self meter read
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Beneficiaries
      Business
      Government
      Individuals

      Service Provider Authority for Public Services Regulation

      The user can attach the image of the meter through the website and electronically convert the reading to the amount of the bill that the user must pay.
    • Request a permit to transfer the possession of certain types of wild animals domesticated at homes
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries
      Individuals

      Service Provider Environemnt Authority

      A service obliging citizens to obtain the certificate of possession of wild animals in captivity for the purpose of inventory and follow-ups, as follows:

      • Appendix 1: The Arabian Oryx or ‘Al-Maha’, The Arabian Tiger, The Nubian ibex, The ‘Reem’ or the Arabian Sand Gazelle, The Striped Hyena, The Arabian Gazelle, The Bustards and The Lynx

      • Appendix 2: The Honey Badger, The Hare, The Red Fox, The Loggerhead Turtle, The Olive Ridley Turtle, The Hawksbill Turtle, The Wildcat, The Sand Cat, The Arabian Wolf and The Sand Fox

      • All types of: Falcons, Owls, Eagles, Vultures, Ostriches, Pelicans, Gulls and Terns

       

      Service stages:

      1. Submitting an online request through the Ministry website.

      2. A field visit

      3. Receiving the possession certificate

    • Obtain a license for transport and disposal of hazardous waste through Basel Convention Procedures
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries

      Service Provider Environemnt Authority

      The Convention deals with the control of transboundary transportation of hazardous waste and their disposal.

       

      Service stages:

      1. Submitting an online request through the Ministry website and attaching all the required documents

      2. Receiving of approval

    • Request an approval for the transfer of quotas of ozone-depleting substances
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries

      Service Provider Environemnt Authority

      This approval is granted in case of requesting the transfer of quantities and quotas authorized for the import of ozone-depleting substances from one importer to another.

       

      Service stages:

      1. Submitting an online request through the Ministry website and attaching all the required documents

      2. E-payment of fee upon approval

      3. Receiving of approval

    • Request an approval for clean development mechanism projects under Kyoto Protocol
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries

      Service Provider Environemnt Authority

      This preliminary approval is granted to the owner or developer of the CDM project. It includes the conditions to complete the procedures of preparing the project design document and obtain the approvals of the other concerned authorities.

       

      Service stages:

       

      1. Submitting an online request through the Ministry website and attaching all the required documents

      2. Receiving of approval

    • Request an approval for discharge of water
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries

      Service Provider Environemnt Authority

      An approval granted to those wishing to discharge water resulting from the drilling or test water.

       

      Service stages:

       

      1. Submitting an online request through the Ministry website and attaching all the required documents

      2. A field visit

      3. Receiving of approval

    • Request an environmental approval for a mining project
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries
      Business

      Service Provider Environemnt Authority

      This service is provided to establish a mining project such as Quarries, crushers, sieves, gypsum production (producing decorative panels), marble and tiles production, ceramics, and mining and other projects.

       

       

       

      Service stages:

      1. Submitting an online request through the Ministry website and attaching all the required documents.

      2. A field visit

      3. E-payment of fee upon approval

      4. Receiving the approval or permit

    • Request a permit to import, export or re-export endangered wildlife unlisted in CITES Convention Appendices
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries

      Service Provider Environemnt Authority

      The No Objection Certificate is granted for the import, export and re-export of wildlife, whether for personal or commercial purposes.

       

      Service stages:

      1. Submitting an online request through the Ministry website and attaching all the required documents.

      2. Receiving of approval

    • Request the manufacture of hazardous chemical materials
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries
      Business

      Service Provider Environemnt Authority

      This service is provided for the manufacturing of chemical materials for:

      • Sale

      • Export

       

      Service stages:

       

      1. Submitting an online request through the Ministry website and attaching all the required documents.

      2. E-payment of the fee of the permit

      3. Receiving the permit

    • Request the export of chemical materials
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries
      Business

      Service Provider Environemnt Authority

      This service is provided for the exporting of chemical materials that were imported or manufactured.

      Service stages:

      1. Submitting an online request through the Ministry website.

      2. E-payment of the permit fee

      3. Receiving the approval or permit

    • Request for hazardous chemicals trading (local purchase)
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries

      Service Provider Environemnt Authority

      This service is provided for hazardous chemicals trading (local purchase) for:

      •Sale

      •Use

      •Export

       

      Service stages:

      1. Submitting an online request through the Ministry website and attaching all the required documents.

      2. E-payment of the fee of the permit

      3. Receiving the permit

    • Request the import of chemical materials
      Start Service
      Sectors
      Water, Electricity and Sanitation
      Themes
      Living in Oman
      Beneficiaries
      Business
      Individuals

      Service Provider Environemnt Authority

      This service is provided for the importing of chemical materials for sale or use.

       

      Service stages:

       

      1. Submitting an online request through the Ministry website and attaching all the required documents.

      2. E-payment of the permit fee

      3. Receiving the approval or permit

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