Online Services

One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

  • Service Provider Consumer Protection Authority

    The consumer can make a complaint against shops, institutions, and companies, concerning any goods or services that violate the Consumer Protection Law or any of the decisions issued by the Authority, and that is through filling out a complaint form or submitting a written complaint with all the required information and details.

    Moreover, the consumer who made a complaint, or whoever is appointed officially with a power of attorney, should attend to the headquarters of the Directorate General for Consumer Protection – the Complaints Department (Consumer Services Hall).

    Conditions and regulations:

    • The complainant must show proof of his personal identity.
    • The complainant must fill out the complaint form or submit a written complaint.
    • Providing all the required documents.
  • Service Provider Consumer Protection Authority

    This service allows the consumer to inform the authority of any disorder in the market and that is by raising a complaint against violations, by individuals, companies or institutions; related to goods or services violating the Consumer Protection Law and its executive regulations and decisions issued by the Authority.

     

    Conditions and regulations:

    • The complainant must show proof of his personal identity.

    • The complainant must submit all the documents and details to register the case, its location and address.

  • Beneficiaries

    Service Provider Consumer Protection Authority

    The consumer can file a complaint against any individual, company or institution that has committed violations related to misleading advertisements (offers, discounts, publications) and counterfeited and corrupted goods that contravene with the Consumer Protection law and its executive regulations and the Authority decisions.

    Conditions and regulations:

    • The complainant should show proof of his personal identity.

    • The complainant should fill out the report form or submit a written report with all the details.

    • The complainant should submit all the documents and details to register the case and its location and address.

  • Service Provider Ministry of Culture, Sports and Youth

    This service offers women the chance to participate in the women bowling contest. Registration in this service is open once the contest is announced by filling out the registration form and submitting it to the Women Sports Department. 

    The type of contests:

    • singles contest – day one 
    • doubles contest – day two
    • Awarding singles and doubles – day two
    • Teams contest – day three
    • Teachers contest – day four
    • Awarding teams and teachers.
      After confirming all requirements the application will be approved by the organizing committee, and the participants will be informed with the details of the contest. Conditions of the technical committee of the league must be adhered to.  
  • Beneficiaries

    Service Provider Ministry of Culture, Sports and Youth

    Those who would like to register in the clubs youth camps can do so by filling out the registration form.

    Requirement for applying to this service:

    • The candidate must be Omani.
    • The candidate must be 18-25 years old.
    • The candidate must be nominated by one of the sports clubs or centers in the Sultanate.
    • The candidate mustn’t have participated in camps during the previous year.
  • Service Provider Ministry of Culture, Sports and Youth

    Institutions or individuals wishing to apply for the use of sports facilities, must follow these procedures:

    • Submitting an official letter from the requesting party to the director of the concerned complex with clarifying the details of the application for the facilities and specifying the date and time.
    • After obtaining the request of approval from the complex, the requesting party shall contact the Sports Activities Department in the complex, in order to discuss and determine the needs of the facilities.
    • After meeting with the people concerned of the complex and getting the approval to the requirements, the applicant is informed with the approval and the reservation fee.
    • Then, the requesting party pays the reservation fee, for the facilities reserved through the financial department of the complex, by cash or check under the name of the complex (for some complexes).
  • Beneficiaries

    Service Provider Ministry of Culture, Sports and Youth

    “Mubaderon” is an award to build and support youth initiatives, and for those who wish to nominate themselves they should submit an official letter and fill in the form designed for this purpose. 

    Conditions to apply to this service: 

    •  Nomination shall be through clubs only.
    • The candidate must be Omani.
    • The participant must be between 18 and 40 years old.
    • The candidate’s initiative should be within the announced fields.
    • The initiative has been implemented in reality.
    • Each individual or group is entitled to participate in one initiative only.
    • Those who have won the prize are not allowed to nominate themselves.
  • Beneficiaries

    Service Provider Ministry of Culture, Sports and Youth

    This service consists of a contest for persons with disabilities. The Ministry sets the program according to the annual plan of the department concerned with people with disabilities. 

    Conditions to apply for this service:

    • The player must put on sportswear.
    • The participant must be suffering from a hearing impairment
  • Service Provider Ministry of Culture, Sports and Youth

    This service offers women the chance to participate in the Collective and individual games, and that is by applying for it after the league is announced.

    How to apply for the service: 

    • Filling out the registration form and submitting it to the concerned department.
    • After fulfilling all the requirements, the organizing committee will approve the application and inform the participants with more details about the league.
  • Beneficiaries

    Service Provider Oman Medical Specialty Board

    Through this service, Ministry of Health and other public or private institutions use OMSB exams for licensing purposes. In other words, to be able to work for the MOH and other Health Service Institutions, a candidate must sit for OMSB exams. OMSB partnership with Prometric which is a wholly-owned subsidiary of Educational Testing Service (ETS) and a trusted provider of technology-enabled testing and assessment solutions